Who we are

This website is operated by Inner Mongolia Hejinji Import and Export Trading Co., Ltd., registered in the People’s Republic of China with its office at Shuian Town E. Wantong Street, Xincheng District, Huhhot, Inner Mongolia, China. For any question about this policy, write to lano@cn-garnet.com.

What we collect

Information you send us. When you fill in the contact form we receive your name, company name, phone number, email address and the message itself. We ask only for what is needed to answer an enquiry.
Usage information. Like most websites, this one records basic visit data — pages viewed, referring site, approximate location derived from IP address, browser and device type. This is collected in aggregate through Google Analytics and is used to understand which content is useful.
Server logs. Our hosting provider keeps routine technical logs for security and troubleshooting.

Why we use it

To reply to enquiries, prepare quotations and samples, manage orders and shipment, keep you informed about a transaction in progress, and improve the content of this website. We do not use your details for unrelated marketing lists, and we do not sell or rent them to anyone.

Who we share it with

Only where a transaction genuinely requires it — for example a freight forwarder or customs broker handling your shipment, our email and hosting providers, and Google as the analytics processor. Each party receives only what it needs. Where we send business correspondence we may also share your contact with our own advisors, but never with unrelated third parties for their own marketing.

How long we keep it

Enquiry correspondence is kept for as long as it takes to serve you, and afterwards for the period our accounting and tax records require. Analytics data is retained in aggregate form according to the settings of our analytics provider.

Security

We apply reasonable technical and organisational measures to protect the information you send us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to lano@cn-garnet.com and we will deal with the request within a reasonable time. You can also simply stop using the site and decline cookies — see our Cookie Policy.

Links to other sites

Pages on this site link to LinkedIn, WhatsApp, WeChat and Facebook. Once you leave this site, the privacy practices of those services apply, not ours.

Changes

We may update this policy. The current version is always the one published on this page.

Last updated: 18 September 2026.